1. Inquiry

An inquiry can be made by email or phone.

2. Quotation

We send the quotation to the provided email address as soon as possible.

3. Accepting the quotation (Order)

The quotation can be accepted by email.

4. Notification of products' arrival into our stock

When the ordered products arrive into our stock, we will send a notification about the expected shipping or pickup time.

5. Arranging delivery

When the products become ready for shipping, we will reach you about the mode and date of the shipping.

6. Delivery

Our partner delivers the products or the products are handed over to the customer at the pickup location.

7. Handover (delivery)

We always ask the customer to check that the delivered equipment is the same as listed in the quotation.