
1. Inquiry
An inquiry can be made by email, phone or the form on the website.
2. Quotation
We send the quotation to the provided email address as soon as possible.
3. Accepting the quotation (Order)
The quotation can be accepted by email.
4. Reservation of the equipment
The equipment listed in the quotation is reserved when we confirm your order. We send a notification of the reservation.
5. Arranging delivery
On the delivery day we will reach you about the estimated time of delivery.
6. Delivery
We deliver the equipment to the requested location within the agreed time. The equipment will arrive in provided storage cases.
7. Handover (delivery)
We always ask the customer to check that the delivered equipment is the same as listed in the contract.
8. Handover (collection)
It is the customer's responsibility to ensure that the equipment can be counted and is ready for transport at the collection's agreed time.
9. Collection of the equipment
We will collect the equipment within the agreed time.
10. End of rental
We will send a notification if something was missing when collecting the equipment.